Deliveries and Returns
Our aim is to ensure all customers are completely satisfied with their purchase. Orders placed online for UK delivery are delivered within 3 - 4 working days via standard delivery and confirmation of your order will be sent to you via e-mail.
UK Courier costs
All of our beers and ciders are are delivered by courier in the UK, with goods being delivered 3 - 4 working days after your order has been placed. Please be aware that the courier may need you to sign for the package. Deliveries to the UK mainland will be charged a flat rate of £5.00 per case for the first two cases; thereafter there is no additional charge per case. Please note that there is a maximum order of three cases, with no delivery charge applied to the third case. For all click and collect orders, there will be no delivery charge.
Click and collect
All click and collect orders will be available for collection at Evan Evans Brewery, 1 Rhosmaen Streen, Llandeilo, SA19 6LU, West Wales.
If you wish to return an item to us for a refund or exchange, then please contact us on 01558 824 455 or email firstname.lastname@example.org. You purchase will need to be returned, in unused condition, with contact having been made within 14 days of the purchase date. Once we recieve the item back we can then issue the refund or exchange minus the cost of postage. Please also note that we do not cover the cost of return postage. Your right to return goods is protected under the EU Distance Selling Directive which can be found at: www.hmso.gov.uk.
If you receive your Evan Evans beer or cider is a damaged confition, please contact us on 01558 824 455 or email email@example.com.